Troubleshooting

Learn how to resolve common API errors

Ensure your request has x-api-key header with the correct API key e.g

curl -i https://api.edume.com/public/healthCheck
  --header "x-api-key: fc94010e-b607-4d72-bb74-725009c6ff4b"

400 groupId not allowed when using group-level API keys

The API key you are using is a group-level API key, but the request includes groupID as a query parameter.

You will need to either remove groupID parameter or use a customer-level API key.

400 groupId required when using customer-level API keys

When using customer-level API key, Most endpoints require including groupID as a query parameter.

To resolve this, ensure that you include the groupID parameter in your request.

403 Cannot perform operation on sub group

The endpoint was expecting a group ID but a team ID was passed instead.

Ensure that the correct group ID is passed in the request to perform the desired operation on the intended group.